Pre-sales

Our team is dedicated to understanding your unique needs and creating customized solutions leveraging cutting-edge technologies in Automated Guided Vehicles (AGVs), Autonomous Mobile Robots (AMRs), and other advanced robots.

Distributor

RCL promises to faithfully fulfill its responsibilities with a high quality.

RCL complies with all safety issues that arise on site and places the highest priority on site safety.

RC is responsible for managing the schedule according to the customer's request

RCL promises to perform installation work based on understanding and training of each solution provider's unique technology.

Middleware

We realize customer satisfaction by following the guidelines
1. First Contact / Requirements review
2. Analysis Specifications / Development
3. Alpha Testing / Completion
4. Beta Testing / Completion
5. Documentation / Release candidate review
6. Production implementation / Application Acceptance

Implementation

We ensure a smooth transition from planning to execution with years of experience and expertise in deploying AGVs, AMRs and a variety of robots. Work with our experienced and capable implementation team to ensure a successful installation !!

Schedule Management
Case Study
Problem

Manual Warehouse Inefficiencies
The warehouse relied on a manual sorting and tracking system, which led to high human error rates, slow processing times, and a bottleneck in order fulfillment capabilities. This resulted in customer dissatisfaction and increased operational costs.

Solution

Advanced Automation System Implementation
We introduced a comprehensive automation solution with state-of-the-art robotic sorting, AI-driven inventory management, and real-time tracking. This system seamlessly integrated with the existing infrastructure to optimize workflows and enhance scalability.

Result

Enhanced Operational Efficiency
Post-implementation, the warehouse operations witnessed a 50% increase in processing speed and a 70% decrease in error rates. The streamlined process has led to a substantial improvement in order fulfillment times and customer satisfaction.

Clients and Projects
Client
Site
Project Description
Period
Status
Geekplus
ECH2 B1F
Robot Swap
Aug – Nov 2022
Completed
LGCNS
ECH2 1F
Relocation of AGV(GTP) System
Nov – Dec 2022
Completed
Geekplus
INC4
Residential engineering service for AGV(Sorter)
Dec 2022 – Feb 2023
Completed
Geekplus
SIH3
Residential engineering service for AGV(Sorter)
Dec 2022 – Feb 2023
Completed
Client
Site
Project Description
Period
Status
Coupang
INC4
AGV(Sorting) System Implementation
Mar – Jun 2023
Completed
Coupang
GOY1
Relocation of AGV(GTP) System
Mar – Jul 2023
Completed
Coupang
DON1
Relocation of AGV(GTP) System
Jun – Aug 2023
Completed
Geekplus
GOY1
Residential engineering service for AGV(GTP)
Jul – Oct 2023
Completed
Geekplus
DAE3
Residential engineering service for AGV(GTP & Sorter)
Aug – Dec 2023
Completed
Geekplus
DON1
Residential engineering service for AGV(GTP)
Aug 2023 – May 2024
Completed
LGCNS
G-Market Dongtan
Robot AS-RS (TTP) System
Sept – Oct 2023
Completed
Client
Site
Project Description
Period
Status
Coupang
INC14
Relocation of AGV(GTP) System
Apr – Jun 2024
Completed
Geekplus
G-Market Dongtan
Residential engineering service for AGV(TTP)
Jun – Aug 2024
On-going
Coupang
CHW1
Relocation of AGV(GTP) System
July 2024
On-going
Coupang
DON1
Residential engineering service for AGV(GTP)
Sept 2024
On-going
Coupang
ECH2
Residential engineering service for AGV(GTP)
Sept 2024
On-going
Images
Customer service

Our dedicated support team is always on standby, ready to answer all your questions, troubleshoot issues, and provide ongoing maintenance for your automated warehouse solution. Whether it’s routine maintenance, software updates, or unexpected challenges, we’re here to help you.

  1. Call centers focus on communication channel such as whatsapp and kakao, phone call

  2. After collecting on-site situation such a location/occurred time/brief info then notify to CS team (oversea / Local CS team and Engineers)

  3. Site visit or remote support based on SLA or emergency level

  4. Customer inquiries accepted even late at night (Recording call log)

  5. Contact us via

Contact us
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